Lakewood Family Dentistry
1 provider · Solo practice · Eaglesoft
How a solo practitioner turned a $249/month investment into $3,800 in monthly revenue gains — a 14x return that transformed the entire practice.
Solo practice, enterprise-sized problems
Dr. Lakewood ran a thriving solo practice with a loyal patient base, but behind the scenes, the business side was struggling. With just one part-time office manager handling all insurance tasks, the practice couldn't keep up.
The practice was losing an estimated $50,000 per year to denials and underpayments. An 18% denial rate meant nearly one in five claims required manual follow-up, rework, or was simply written off. Outsourcing billing wasn't financially viable for a solo practice — most services charge 5-7% of collections, which would have cost more than the problem itself.
The part-time office manager was spending most of her hours on insurance busywork instead of greeting patients, answering phones, and managing the schedule. The practice was paying for patient-facing help but getting a back-office billing clerk.
Indent Starter — built for solo practices
Lakewood Family Dentistry signed up for Indent Starter at $249/month — less than the cost of a single day of outsourced billing. The platform connected directly to Eaglesoft and was up and running within a day.
Automated Verification
Every patient on tomorrow's schedule verified automatically. Benefits interpreted and ready before the first appointment.
AI Claim Builder
Claims drafted from treatment records with proper coding, narratives, and attachment flags. Review and submit in clicks.
Denial Prevention
Denial risk scoring catches issues before submission. Clean claim rate jumped from the first week.
Batch Submission
All claims queued and submitted in one batch. No more logging into portals or tracking individual claim status manually.
Before & after Indent
Return on Investment
14x ROI
$3,800/month recovered on a $249/month investment
“I used to dread Monday mornings. Now I open Indent, see everything verified, claims queued, and I just click submit. It's a completely different job.”
Lisa Patel, Insurance Coordinator — Lakewood Family Dentistry
Enterprise results at solo-practice pricing.
Indent Starter gives solo practices the same AI-powered billing automation that group practices rely on — at a price that makes sense.